Obtaining knowledge and skill in negotiating as essential to anyone who works with, and through, other people to accomplish objectives. We can show you how to build interest based bargaining skills for improved negotiation performance with employees, business partners, and customers.
This course includes:
- Basic negotiation principles
- Your personal negotiating style: What is it and when should you use it?
- Comparing interest based and positional bargaining
- Identifying interest underlying positions
- Negotiation strategies
- Preparing for negotiations
- Barriers to effective negotiation and how to get around them
- Breaking impasse in negotiations
- Psychological dynamics that may impede successful negotiation
- Benefits of assisted negotiation – When should I use a 3rd party neutral?
Format: 2-8 hours