INTERNAL INVESTIGATIONS

A botched investigation leaves your company wide open to costly lawsuits. In the event that you want complete objectivity during an investigation at your company, or you have a high level executive that is involved in the complaint, limit your risk of liability with an outside investigator. Leave the investigative strategy to us! We are skilled at conducting witness interviews that uncover the real story behind the allegations and have experience recognizing and assisting companies with issues of retaliation. At the conclusion of the investigation, we will provide you with an ironclad investigative report that will help insulate your company from liability.

When an employee has a complaint of discrimination, sexual harassment, retaliation, theft, drug abuse, inadequate security or other serious issue, if you don’t have a plan in place for investigating these issues, you could be leaving your company open to liability.  This course is designed to provide a uniform process for an investigation so that an organization can conduct an airtight and meticulous examination without risking further legal troubles. In this session, participants will learn: 

• Steps for receiving an employee complaint including techniques to get the most information surrounding the allegations
• The information that must be disclosed to the employee during the complaint.
• How to craft an investigative strategy that limits your company’s liability
• How to choose an objective investigator and know when to bring in a third-party investigator
• How to gather relevant documents including best practices for documentation and strategies for getting management to document
• How to maximize witness interviews to uncover the facts
• How to use the element of surprise as an effective interviewing technique
• The confidentiality issues that must communicated to witnesses
• How to safeguard the rights of a witness (and your company) with the right documents
• How to recognize the potential for retaliation during a witness interview
• How to keep the investigation on track
• How to draft an airtight investigative report
• A post-investigative strategy

Format:  2 hours- 2 days (depending on level detail desired)

This DVD-based training system walks you through each phase of the workplace investigation, from intake of the complaint to bringing the investigation to a close and achieving final resolution. It gives you the skills you need to investigate claims of sexual harassment, discrimination, abusive behavior, retaliation and all other forms of job-related misconduct with authority and professionalism. Plus it provides proven techniques for deftly managing the subjects of your investigation: the complainant, witnesses, in-house counsel and senior management.
This complete training tool includes:

• Two DVDs containing over 4½ hours of expertly researched and professionally produced investigation instructions
• A CD-ROM containing investigation forms, checklists, and documents you can customize to match your corporate standards
• A companion guidebook that leads you through the video presentation step-by-step and serves as a valuable ongoing reference