When an employee has a complaint of discrimination, sexual harassment, retaliation, theft, drug abuse, inadequate security or other serious issue, if you don’t have a plan in place for investigating these issues, you could be leaving your company open to liability. This course is designed to provide a uniform process for an investigation so that an organization can conduct an airtight and meticulous examination without risking further legal troubles.
In this session, participants will learn:
- Steps for receiving an employee complaint including techniques to get the most information surrounding the allegations
- The information that must be disclosed to the employee during the complaint
- How to craft an investigative strategy that limits your company’s liability
- How to choose an objective investigator and know when to bring in a third-party investigator
- How to gather relevant documents including best practices for documentation and strategies for getting management to document
- How to maximize witness interviews to uncover the facts
- How to use the element of surprise as an effective interviewing technique
- The confidentiality issues that must communicated to witnesses
- How to safeguard the rights of a witness (and your company) with the right documents
- How to recognize the potential for retaliation during a witness interview
- How to keep the investigation on track
- How to draft an airtight investigative report
- A post-investigative strategy
Format: 2 hours- 2 days (depending on level detail desired)