Giving and Receiving Feedback That Drives Change

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Feedback is often vague, inconsistent, or avoided altogether, and even when it is given, it does not always lead to change. Without clear feedback, performance stalls. This course provides practical training that helps leaders deliver feedback that is clear, actionable, and focused on improving performance. Participants leave able to connect feedback directly to performance outcomes, so conversations lead to change rather than confusion.


What This Course Delivers

This course helps leaders build clear, actionable feedback conversations that strengthen alignment between expectations and performance and support ongoing employee development.

✔ Deliver clear, actionable feedback conversations.

✔ Strengthen alignment between expectations and performance.

✔ Improve employee development and accountability.


What Participants Learn and Do

Participants learn how to deliver feedback based on observable behavior, separate facts from assumptions, and reinforce expectations consistently, while also learning how to receive feedback constructively.

✔ Deliver feedback based on observable behavior.

✔ Separate facts from assumptions.

✔ Reinforce expectations consistently and receive feedback constructively.


Why It Works

This course connects feedback directly to performance outcomes, so conversations lead to change rather than confusion. Leaders leave more comfortable giving and receiving feedback, with tools that strengthen accountability across their teams.

✔ Increase comfort giving and receiving feedback.

✔ Turn feedback conversations into measurable performance change.

✔ Strengthen accountability across the team.